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An investigation into the application of customer relationship management (CRM) by the water and sewerage authority (WASA) in Maseru Lesotho

An investigation into the application of customer relationship management (CRM) by the water and sewerage authority (WASA) in Maseru Lesotho

Bereng, Nthabiseng
URI: http://hdl.handle.net/11462/9
Date: 2010-11

Description:

Thesis (M. Tech. Marketing) -- Central University of Technology, Free State, 2010

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