Abstract:
Universities, the world over, seek excellence in teaching and learning. Emphasis is put on quality of
all university processes as universities seek to satisfy major stakeholders. Quality assurance of teaching and
learning processes and procedures is important in order to ensure that relevant and useful graduates are produced
from universities. In the concept paper the researchers explore the concepts quality and quality assurance. A link
is drawn between quality assurance and teaching and learning processes in higher education. Theories underpinning
quality assurance in higher education are explored, importance of quality assurance is examined and the different
dimensions quality assurance could take in teaching and learning are discussed. The researchers further discuss
challenges associated with quality assurance in higher education, draw conclusions and make recommendations
towards quality enhancement in university teaching and learning processes.
