Abstract:
With the introduction of a new dispensation, the South African labour market
changed irrevocably. Companies had to find ways to comply with new legislation,
without losing their competitiveness. Against this background, the focus fell on
work teams as a possible means of coping with new challenges. The security
industry was selected, as work teams form the basis of their operational success,
with Securicor Gray being selected as a company, because it is one of the main
role players in the South African security industry. The possible influence of
diversity was investigated, as work teams consist of culturally diverse team
members. The role of the team leader was examined by means of the leadership
model of Hersey & Blanchard. Attention was also focused on training and its
possible impact on team members.
Met die totstandkoming van 'n nuwe bestel, het die Suid-Afrikaanse arbeidsmark
onherroeplik verander. Maatskappye moes nuwe metodes vind om aan nuwe
wetgewing te voldoen, sonder om hul mededingendheid te verloor. Teen hierdie
agtergrond val die fokus op werkspanne, as 'n moontlike manier om nuwe
uitdagings te hanteer. Die sekuriteitsindustrie is geselekteer, aangesien
werkspanne die basis van hulle operasionele sukses vorm, en Securicor Gray is
as maatskappy gekies, aangesien dit een van die hoof rolspelers in die SuidAfrikaanse
sekuriteitsindustrie is. Die moontlike invloed van diversiteit is
ondersoek, omdat werkspanne uit kultureel diverse lede bestaan. Die rol van die
spanleier is verduidelik aan die hand van die leierskapsmodel van Hersey &
Blanchard. Aandag is ook aan opleiding en die moontlike impak daarvan op
spanlede geskenk.
