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Browsing Research and Innovation Unit by Subject "Service delivery"

Browsing Research and Innovation Unit by Subject "Service delivery"

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  • The impact of organisational culture on service delivery in a major private security company 
    Kokt, D.; Van der Merwe, C.A. (Journal for New Generation Sciences, Vol 7, Issue 2: Central University of Technology, Free State, Bloemfontein, 2009)
    In today's highly competitive business environment service delivery has become a key issue. Providing quality service could enhance an organisation's competitive advantage with beneficial financial implications. Service ...
  • The quality of service delivery by the estate agency industry in Bloemfontein 
    Van der Walt, J.J; Botes, K. (Interim : Interdisciplinary Journal, Vol 5, Issue 1: Central University of Technology, Free State, Bloemfontein, 2006)
    'n Groot hoeveelheid eiendomsagente het tot die eiendomsagentskapsbedryf toegetree in die laaste paar jaar. Tersel fdertyd het die kliënte se beoordeling van die kwaliteit van dienslewering deur eiendomsagente in die bedryf ...

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