Van Tonder, P.J.M; De Beer, D.J.; Wichers, J.H.
(South African Journal of Industrial Engineering November 2020 Vol 31(3) Special Edition, pp 218-229, 2020-11-11)
The need for companies to adopt a quality management strategy has significantly increased in recent times as a result of global competition and more demanding customers. It is important to integrate quality throughout the ...