Abstract:
This paper explores Information Communication Technologies
(ICT) for consideration in the public transportation system in the Free State and
how the two main types of public transportation; buses and taxis, are likely to
adapt to these technologies. Taxis and buses operation and management of
operations are completely different; their differences are likely to affect how
each adapts to these technologies. Adaptation to the integrated public transportation
system by the bus and taxi users, drivers, and operators will be key to
successful ICT integration. Focusing on the benefits that ICT solutions have
brought in some regions in the world should not overshadow consideration for
possible slow adaptation, lack of acceptance or resistance by stakeholders when
applied in a different environment and a different public transportation system.
This paper considers the different operational scenarios, government
involvement and political will, public – driver – operator participation and
willingness and ICT awareness. Whether the technologies and applications will
be suitable and adaptable to the existing system and their perceived influence on
adaptation to an ICT integrated public transportation system from implementation
until there are fully embedded into the system are also considered. Feasibility
of some ICT solutions, to the decision makers and operators, considering
financial, technical and management feasibility and degree of integration will
influence the adaptation process.
