Abstract:
There is need for ICT in the Free State public transportation system and
for its implementation to be successful, information is needed on the needs of the
various stakeholders and assessment of whether those needs are possible to fulfill
using ICT solutions. The conventional and traditional poor quality transportation
system needs to be improved. ICTs have shown to be the ultimate solution to most
public transport problems. For successful ICT integration, implementation and
operation of these ICT solutions to improve the public transportation system challenges
may be encountered which has to be addressed. This study investigates the
challenges which are likely to be faced by the different stakeholders at the different
levels of the integration process.
