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An investigation into the application of customer relationship management (CRM) by the water and sewerage authority (WASA) in Maseru Lesotho
Bereng, Nthabiseng
(
Bloemfontein : Central University of Technology, Free State
,
2010-11
)
EXPECTATIONS AND EXPERIENCES OF FORMAL FULL-SERVICE RESTAURANT DINERS IN PORT ELIZABETH
Mhlanga, Osward
(
Bloemfontein: Central University of Technology, Free State
,
2015-02-20
)
Service provision in the Sol Plaatje municipal area from a tourism perspective
Olivier, Elizabeth Susan
(
Bloemfontein : Central University of Technology, Free State
,
2010
)
The impact of organisational culture on job stress and burnout in graded hospitality establishments in the Freestate province
Ramarumo, Relebohile Gertrude.
(
Bloemfontein: Central University of Technology, Free State
,
2015-02-20
)
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Author
Bereng, Nthabiseng (1)
Mhlanga, Osward (1)
Olivier, Elizabeth Susan (1)
Ramarumo, Relebohile Gertrude. (1)
Subject
Consumer satisfaction (4)
Central University of Technology, Free State - Dissertations (2)
Dissertations, Academic - South Africa - Bloemfontein (2)
Dissertations, academic - South Africa - Bloemfontein (2)
Burn out (Psychology) (1)
Corporate culture (1)
Customer relations - Psychological aspects (1)
Customer relations|xManagement - Lesotho (1)
Customer services - Quality control (1)
Diners (Restaurants) - Customer services - Port Elizabeth - South Africa (1)
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Date Issued
2015 (2)
2014 (2)
2010 (2)